DTE ENERGY AND CONSUMERS ENERGY
DTE: 800-477-4747 – tinyurl.com/DTECSline
Consumers Energy: 800-477-5050 – tinyurl.com/conenergyCovid19
UTILITY ASSISTANCE
DTE Energy and Consumers Energy are not disconnecting service. They are also extending flexible payment plans for low-income customers, seniors and those impacted by illness or job losses related to the pandemic.
STATE OF MI BRIDGES PROGRAM FOR UTILITIES
Temporary heat and utility assistance may be available for eligible low-income families and individuals when heating or electric service has been or will be shut off. Many of the eligibility requirements have been eased/waived or reduced. In general, eligibility is based on the number of individuals in your household, your monthly income and effective 12/01/19 your countable cash assets over $15,000. Some assets such as homestead, one vehicle, personal and household goods are excluded. Apply online at: tinyurl.com/MIC19utilityrelief
| Household | Monthly Income* | Household | Monthly Income* |
|---|---|---|---|
| 1 | $1,518 | 6 | $4,218 |
| 2 | $2,058 | 7 | $4,758 |
| 3 | $2,598 | 8 | $5,298 |
| 4 | $3,138 | More than eight | For each additional family member add $540 per month |
| 5 | $3,678 |
*If your income exceeds the monthly income limit listed on the chart, you do not qualify for energy-related assistance.
STATE OF MI BRIDGES PROGRAM FOR ENERGY & WEATHERIZATION
If you need help paying for energy and weatherization costs, and you meet eligibility requirements, you may be able to get help from state programs that uses federal money to assist low-income families with energy costs. Apply online at: tinyurl.com/MIEWprogram
• Home Heating Credit
• State Emergency Relief
• Weatherization Assistance Program
(Home Heating Credit May Affect the Amount of Food Assistance You Receive.)
THAW
800-866-THAW (8429) – thawfund.org/programs
THAW has multiple utility assistance programs available!
Depending on your circumstance, there are different programs THAW can place you in.
THAW works in partnership with agencies across the state of Michigan to distribute utility assistance. Prior to seeking THAW assistance, please contact your utility provider to see what options may be available.
DTE Energy: 800-477-4747
SEMCO Energy: 800-624-2019
Detroit Water & Sewerage Dept: 313-267-8000
Consumers Energy: 800-477-5050
Call or go online to find the program that best fits your need.
THE SALVATION ARMY OF MICHIGAN
The Salvation Army of Michigan is committed to helping individuals and families throughout the state pay their utility bills and keep their service on, whether it is heat or their electricity. The aid will help people make it through a crisis or unexpected emergency, such as a medical emergency or job loss. Seniors and the disabled receive priority. If you are facing a disconnection of your utility service, or if it has already been shut off, call the Michigan Salvation Army today!
WATER RESIDENTIAL ASSISTANCE PROGRAM (WRAP)
The Water Residential Assistance Program (WRAP) is a program that provides funding to eligible, low-income homeowners to assist with water bills, water conservation, and self-sufficiency initiatives. Assistance up to $1,000 per household: Twelve $25 bill credits and $700 in arrearage assistance
ELIGIBILITY
• Must live in a Great Lakes Water Authority service area (Wayne, Oakland, Macomb, Genesse/Flint, Lapeer, Washtenaw).
• Must have household income
• Must live in the property
• Applicant must be responsible for water
• Must be at or below 200% the Federal Poverty Level (FPL)
UTILITY – Internet
AT&T is offering free internet access for new customers for two months. Low income households can continue to subscribe for $10/month. Service will not be terminated due to the inability to pay.
COMCAST, WOW AND CHARTER COMMUNICATIONS
Comcast, WOW and Charter Communications are offering internet programs to lowincome families. NOTE: Per government directive Internet and cable service will not be suspended during this period of Covid-19.
For specific programs please contact the providers:
corporate.comcast.com/covid-19
spectrum.com/browse/content/spectrum-internet-assist.html
wowway.com/covid-19
GENERAL MOTORS (GM)
Complimentary data for Chevrolet Owners. ELIGIBILITY – OWN A GM VEHICLE WITH THIS SERVICE CAPABILITY If you are running low on your data plan with your cellular provider, we are offering current
eligible Chevrolet owners 3GB/3 months of in-vehicle data (whichever comes first).
